Frequently Asked Questions
IS THERE A FEE TO STAY AT WILWIN?
No. Thanks to the generosity of veterans, veteran organizations, and caring business and individuals throughout Michigan and neighboring states, donations cover all expenses, except food. However, if you choose to take part in any off-site recreational activities, you may be subject to regular fees charged by those providers.
HOW LONG CAN I STAY?
You can stay up to 5 days. Other arrangements will need to be made with the caretaker.
HOW DO I MAKE RESERVATIONS?
WHEN IS CHECK IN AND CHECK OUT?
Check out time is 11:00 A.M. Check in time is 2:00 P.M or later on the day of arrival. Other arrangements can be made between you and the caretaker/manager.
I WANT TO COME BACK! HOW OFTEN CAN I BOOK A STAY?
In order to serve as many veterans and their families as possible, each Veteran is limited 1 (one) stay per family, per calendar year. Special circumstances may prevail and can be discussed with the caretaker/manager at the time of your initial visit.
DO I NEED TO BRING MY OWN BEDDING AND TOWELS?
No. Fresh linens and towels are provided.
WILL FOOD BE PROVIDED?
No. You are responsible for providing your own food during you stay.
WHAT DO THE CABINS AND APARTMENTS INCLUDE?
Each cabin/apartment is equiped with a full kitchen inclusive of all cooking utensils, dishes, silverware, coffee pots, toaster, refrigerator/freezer, stove, and TV
IS WILWIN PET FRIENDLY?
Only Certified Service Dogs are allowed. The service dog must remain on a leash at all times.
ARE WE ALLOWED TO BRING OUR CHILDREN TO WILWIN?
Yes, by all means we encourage you to bring your family. If you, as a veteran, want to enjoy the peace and quiet of Wilwin in solitude, discuss this with the caretaker/manager at the time of your application.
WHAT ON SITE ACTIVITIES ARE OFFERED AT WILWIN?
Wilwin is home to a 65 acre, sand-bottom, spring-fed lake with a sandy swimming beach on the north side adjacent to the main buildings. A boat dock offers fishing from the dock, or a pontoon and row boat is available to take onto the lake. Kayaking, canoeing, and rafting are also available and are a favorite pastime for many of the veterans. Since the lake is considered an eco-friendly lake, all fishing equipment and boating equipment is available on site. No outside boats are allowed on the lake. Bass, perch, crappie, and northern pike are common to the lake.
The beach offers swimming, but no diving. A handicapped accessible boathouse is nearby with a shower, changing room, and toilet. It also has a room for small gatherings or parties.
A children’s playground is available nearby with a sand box, swings and slides.
1183 acres have over 15 miles of trails for hiking, bicycling, or riding around on golf carts. Mountain or trail bikes and golf carts are available on the premises.
Picnic tables, benches, and campfire fire rings are available on the property.
A neighboring deer sanctuary can be observed from Wilwin as a place of solace and enlightenment. The sanctuary is located within 500 feet of the main buildings on the property’s north side, and extends over ½ mile.
Medically scheduled therapeutic activities are available only through your licensed psychologist, psychiatrist, or physician, and can include equine and canine therapy, meditation, and any other prescribed treatments. Equine and canine therapy is administered by nationally certified equine and canine therapists in the presents of medical personnel in the treatment of PTSD and TBI. When these groups are scheduled, no other veterans will be scheduled at the Wilwin.
WHAT OFF-CAMPUS SITES ARE AVAILABLE NEARBY?
The Pere Marquette River, located just a few miles north, is a nationally recognized river for rafting, kayaking, canoeing, boating and trout fishing. Bring your own equipment if you plan such an outing.
Mason County is home to three golf courses and several wineries operate in the area. Bring your own equipment.
Ludington is nationally known for being the number one salmon area on Lake Michigan. Charter boats are available during season at several locations. Reservations are required.
High sand dunes are located near Ludington. North Breakwater and Big Sable Point light houses are on nearby Lake Michigan.
The Little River Resort and Casino is located a few miles north of Manistee, and approximately 35 miles to the north of Wilwin.
A complete list of these and other outside activities will be given to you on request during your stay.
WHAT ARE THE RESTRICTIONS, IF ANY, AT WILWIN?
Firearms are not permitted on the property. The facility houses PTSD and TBI veterans on a regular basis and respect is given for their privacy and peace from unnecessary noises.
Hunting is not permitted on the facility; however, the facility is surrounded by State and Federal forest land on three sides. Deer, turkey, upland birds, small game, ducks, geese and eagles abound on and around the property.
Quiet hours are imposed at the facility and are from 11 P.M. to 8:00 A.M.
HOW MANY PEOPLE DOES EACH CABIN SLEEP?
There are several sleeping/living areas. The main house has four bedrooms, three full bathrooms, an outside enclosed deck overlooking the lake along with a handicapped entrance.
The handicapped apartment is 100% ADA compliant designed for an individual or couple.
The loft apartment above the handicapped apartment has 2 bedrooms and a side bed and can sleep up to 5 or more people.
Veterans Village has 4 cabins. These cabins can sleep 4 or more depdning on which cabin you stay in. The cabins have two bedrooms, a couch that pulls out into a bed, a stove, fridge, microwave, and coffee pot.
CAN I BRING MY OWN CAMPER?
Yes, arrangements need to be made with the caretaker/manager prior to arrival. A special location for campers and motor homes is available just inside the second gate. This location is considered a rustic area and no services are available at this time. Depending on current usage of the facilities and on rare occasions, the caretaker/manager may allow campers near the main buildings.
CAN I BRING MY OWN RV, SNOWMOBILE, ETC?
No. Due to liability, only vehicles supplied by Wilwin will be allowed for use on the property. All trails are easily accessible by the vehicles that are at Wilwin and are there for your enjoyment.
HOW DO I GET THERE?
The address of Wilwin is 3383 E. Hawley Rd., Custer, Michigan 49405. Wilwin is located approximately 15 miles southeast of Ludington, in Mason County, Michigan. From the east, take US-10 west from Bay City, Clare, Reed City and Baldwin to Custer. Turn left (south) at the yellow light in Custer onto S. Custer Rd., approximately 5 miles to Hawley Rd. Turn left (east) on Hawley Rd., and go approximately 1 ¼ miles to address. From the West, take US-10 to the yellow light in Custer, turn right onto S. Custer Rd. Go approximately 5 miles to Hawley Rd., turn left and go approximately 1 ¼ mile to address. A Wilwin sign is on your right just before Hawley Road.
PLEASE KEEP IN MIND
We do not provide daily housekeeping services or linen changes during your stay. In order to ensure the beauty of the cabins and environment, we ask that you leave the place just as you found it. Thank you for doing your part to help preserve the condition of our facility and keeping the grounds eco-friendly for future guests.